Privacy Policy
This Privacy Policy is intended to inform users of the website www.cordelia-paris-hotel.com about how their personal data is collected, used and protected by Hotel Cordelia Paris, in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of personal data (GDPR) and the amended French Data Protection Act.
1. Data Controller
The data controller is Hotel Cordelia, 11 rue de Greffulhe, 75008 Paris.
Full legal information is available in the Legal Notice of this website.
Contact: contact@cordelia-paris-hotel.com
2. Personal Data Collected
In the course of using this website, the following data may be collected:
- Identity: last name, first name
- Contact details: email address, phone number, postal address
- Booking data: dates of stay, room type, preferences
- Browsing data: IP address, browser type, pages visited, date and time of connection
- Data submitted via contact or booking forms
3. Purposes of Processing
Personal data is collected for the following purposes:
- Handling information and contact requests
- Processing room reservations
- Guest relationship management and stay management
- Sending satisfaction surveys
- Sending commercial information, subject to your consent
- Website improvement and audience analysis
- Website security and fraud prevention
- Compliance with legal and regulatory obligations (in particular accounting and hospitality requirements)
4. Legal Bases for Processing
The processing carried out is based on the following legal grounds:
- Your consent (forms, non-essential cookies)
- Performance of a contract or pre-contractual measures (booking, information request)
- Compliance with legal obligations
- The legitimate interests of the data controller (security, service improvement)
5. Data Recipients
The data collected is intended exclusively for Hotel Cordelia Paris and, where applicable, its technical service providers involved in the operation of the website:
- Website hosting provider
- Email service provider
- Hotel booking engine
- Secure payment provider
- Audience analytics tools
These providers act as data processors and provide sufficient guarantees regarding data protection.
Your data is neither sold nor shared with third parties for commercial purposes.
6. Data Transfers Outside the European Union
Data is hosted within the European Union.
In the event of a transfer outside the EU, it is governed by appropriate safeguards in accordance with the GDPR (standard contractual clauses, adequacy decisions).
7. Retention Period
Data is retained for the following periods:
- Customer data: duration of the contractual relationship + 5 years
- Prospect data: 3 years after the last contact
- Browsing data: maximum 13 months
- Accounting data: 10 years (legal obligation)
8. Rights of Data Subjects
In accordance with applicable regulations, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to object
- Right to data portability
- Right to withdraw consent at any time
- Right to define instructions regarding the handling of your data after your death
You may exercise these rights by contacting:
Hotel Cordelia
11 rue de Greffulhe, 75008 Paris, France
Tel: +33 (0)1 42 65 42 40
Email: contact@cordelia-paris-hotel.com
A response will be provided within a maximum period of one month.
You also have the right to lodge a complaint with the CNIL (www.cnil.fr).
9. Cookies and Trackers
This website uses cookies and other trackers to ensure its proper functioning and to measure its audience.
On your first visit, a banner allows you to accept, refuse or configure non-essential cookies.
- Strictly necessary cookies
- Audience measurement cookies
- Marketing cookies, where applicable
You may change your preferences at any time via the website’s cookie manager.
10. Data Security
Hotel Cordelia Paris implements all appropriate technical and organisational measures to ensure the security and confidentiality of personal data.
These measures are intended in particular to prevent loss, alteration, unauthorised access or disclosure.
11. Links to Third-Party Websites
This website may contain links to third-party websites. Hotel Cordelia Paris cannot be held responsible for the privacy practices of those websites.
12. Policy Updates
This Privacy Policy may be modified at any time. The version in force is the one published on this website.
Last updated: 18 May 2026
